Terms & Conditions

CreativexAds

book.creativexads.com

Last Updated: May 2, 2026

Please read these Terms and Conditions ("Terms") carefully before using the website at book.creativexads.com or engaging with any services offered by CreativexAds ("we," "us," or "our"). By accessing our website, booking a consultation, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

CreativexAds is an ai agency that provides the following services to clients:

AI-powered lead generation through paid advertising campaigns on Meta (Facebook and Instagram)

AI caller and voice AI systems designed to convert inbound leads into booked appointments

Appointment-setting workflows built and managed through GoHighLevel

Consultation and strategy calls related to the above services

All services are provided to business owners and are intended for commercial use only. CreativexAds does not offer consumer-facing products or services.

2. Eligibility

By using our website or engaging our services, you confirm that:

You are at least 18 years of age

You are acting on behalf of a legitimate business entity

You have the authority to enter into a binding agreement on behalf of yourself or your organization

You are not located in a jurisdiction where receiving such services is prohibited by law

3. Booking & Consultations

When you book a consultation or strategy call through our website, you agree to the following:

You will provide accurate and complete information in the booking form, including your name, email address, and phone number

You will attend the scheduled appointment at the agreed time, or provide reasonable notice if you need to reschedule or cancel

The consultation is an opportunity to explore whether our services are a good fit for your business. It does not constitute a binding service agreement or guarantee of results

CreativexAds reserves the right to decline or reschedule a consultation at its discretion

4. Client Agreements & Payments

If you choose to engage CreativexAds for paid services following a consultation, a separate written service agreement will be provided outlining the specific scope of work, deliverables, timelines, and payment terms. These Terms apply in addition to any such service agreement.

General payment terms applicable to all engagements:

All fees are agreed upon in writing prior to commencement of any paid work

Payments are due in accordance with the schedule set out in your service agreement

CreativexAds reserves the right to pause or terminate services in the event of non-payment

All fees are quoted and payable in the currency specified in your service agreement

Unless otherwise stated in writing, all fees are non-refundable once work has commenced

5. No Guarantee of Results

Digital marketing and AI-based lead generation involve inherent uncertainty. CreativexAds makes no guarantee, warranty, or representation that any specific results — including but not limited to lead volume, appointment bookings, conversion rates, or revenue — will be achieved through our services.

Results depend on a variety of factors outside our control, including market conditions, the quality of your offer, your sales process, audience behaviour, and platform algorithms. We will apply our best professional efforts to deliver the agreed services, but outcomes cannot be guaranteed.

6. Ad Spend & Third-Party Platforms

When CreativexAds manages paid advertising campaigns on your behalf, the following terms apply:

Ad spend (the budget used to run ads on Meta or other platforms) is separate from our management fees and is paid directly by the client to the relevant platform

CreativexAds is not responsible for decisions made by Meta or any other advertising platform, including ad disapprovals, account restrictions, or changes to platform policies

We will manage your campaigns in accordance with the platform's advertising guidelines, and any violation of those guidelines by the client may result in suspension of campaigns

CreativexAds is not liable for any losses arising from platform outages, algorithm changes, or advertising account suspensions beyond our control

7. Intellectual Property

All content on our website, including text, graphics, logos, and design elements, is the property of CreativexAds and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any of our content without our prior written permission.

Any creative assets, ad copy, scripts, or campaign materials we produce for you as part of a paid engagement remain the property of CreativexAds until full payment has been received, at which point ownership transfers to the client as specified in the relevant service agreement.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of our working relationship. This includes but is not limited to business strategies, client data, campaign performance data, pricing, and internal processes.

This obligation of confidentiality survives the termination of any service agreement and does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, CreativexAds shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or services. This includes, without limitation, loss of revenue, loss of profits, loss of data, or loss of business opportunities.

Our total liability to you for any claim arising out of or relating to our services shall not exceed the total fees paid by you to CreativexAds in the three (3) months preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless CreativexAds, its owners, employees, and contractors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to:

Your use of our website or services

Your violation of these Terms

Any content, materials, or information you provide to us

Your violation of any applicable law or the rights of any third party

11. Third-Party Tools & Platforms

Our services are delivered in part through third-party platforms including GoHighLevel and Meta. By engaging our services, you acknowledge that:

These platforms are independently operated and have their own terms of service and privacy policies

CreativexAds is not responsible for the availability, performance, or conduct of any third-party platform

You are responsible for complying with the terms of service of any platform used in connection with your campaigns

12. Termination

Either party may terminate a service engagement in accordance with the terms set out in the relevant service agreement. CreativexAds reserves the right to immediately suspend or terminate access to our services if you violate these Terms or engage in conduct that we deem harmful to our business, our team, or other clients.

Upon termination, any outstanding fees owed to CreativexAds become immediately due and payable. Provisions of these Terms that by their nature should survive termination — including confidentiality, intellectual property, limitation of liability, and indemnification — will continue to apply.

13. Changes to These Terms

CreativexAds reserves the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this document. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of India. For clients based in the United States or Canada, we will endeavour to resolve any disputes amicably and in good faith. Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

CreativexAds

C-3/102, Yamuna Vihar, Delhi, India

Email: [email protected]

Phone: +91 9667491609

Website: book.creativexads.com

Last Updated: May 2, 2026

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